FAQ

Q1: Is this tissue suitable for sensitive skin?
Yes. Our tissues are made from soft virgin pulp without fluorescent agents or harsh chemicals, making them mild and low-irritation, ideal for sensitive skin.

Q2: What is the lead time for custom orders?
Typically, orders are delivered within 7–15 days after confirmation, depending on quantity and design complexity. Larger or more customized orders may require additional time.

Q3: Do you provide samples?
Yes, we offer free samples. Customers only need to cover the shipping cost. Contact us to request samples and evaluate the quality.

Q4: What is the difference between 14g and 18g? Which one is recommended?
Higher grammage (18g) indicates greater thickness and absorbency, making it ideal for heavy-duty cleaning (e.g., kitchen use). The 14g variant is suitable for general daily use.

Q5: Are the tissues eco-friendly?
We offer eco-friendly options made from recyclable or biodegradable materials. Please specify your requirement when ordering.